FAQ

Frequently Asked Questions

When will you ship my order?

Our current processing time is 7-10 business days. Please note this excludes shipping time. Once your order ships, you will receive a confirmation email with tracking details.

Do you ship to countries in the EU?

Due to the new GPSR law, which came into effect in January 2025, we are no longer able to ship to EU countries, including Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

We hope that these laws will change in the future, and if they do, we will be more than happy to resume shipping to EU countries.

My country is not available at check-out. What should I do?

We apologize if your country is not available at check-out. Please reach out to us by chat, or by contact form, and we will do our best to assist you. We are constantly working to expand our shipping destinations.

Do you do wholesale?

Please contact us for more information.

Do you have a referral program?

Yes! Get 10% Off When You Refer a Friend.

Once you have completed your first purchase, you will receive a special referral code. Share this code with your friends and family, and they will get a 10% discount on their first order of $30 USD or more. After they have made a purchase using your code, you will receive a 10% discount code.