Returns & Refunds Policy

Thank you for shopping at Guji Studio. Please read our returns and refunds policy carefully before making a purchase.

Final Sale Policy: All items sold on our website are considered final sale after purchase. We do not accept returns or exchanges for reasons other than damage during shipment.

Damaged Items: In the unfortunate event that your item is damaged during shipment, we offer replacements or refunds. Please follow the steps below to initiate the process:

1. Contact Us: If you receive a damaged item, please contact us immediately at info@guji-studio.com. Include your order number and clear photos of the damaged item(s) in your email.
2. Evaluation: We will review your email and assess the damage. We may request additional information or photos if needed.
3. Resolution: Depending on the nature of the damage, we will provide you with the option of a replacement item or a refund. If a replacement item is available, we will ship it to you as soon as possible. If you prefer a refund, we will process it using the original payment method.

    Contact Us: If you have any questions or concerns about our returns and refunds policy, please don't hesitate to contact via our contact page, or email: info@guji-studio.com. We are here to help!

    Note: This returns and refunds policy is effective as of April 2, 2024. Guji Studio reserves the right to amend this policy at any time without prior notice. Any changes will be posted on this page.